If you have received behavioral health care services from Alameda County Behavioral Health Care Services or from providers within its system of behavioral health care services, you may have experienced problems, complaints or grievances which you have not been able to resolve with the health care provider. As required by law, we have a Consumer Assistance Office to assist you. At any time, you may ask another person to assist you with talking with the Consumer Assistance Office.
Contact the Consumer Assistance Office by calling toll-free, 800-779-0789.
http://alameda.networkofcare.org/mh/services/complaint.cfm
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